AM
Archie M

1 reviews | Active since Dec 2012

26 Mar 2024, 00:14

The most useless and pathetic service EVER!!!

I wish people could read reviews before giving this useless company business. The delivered an MTN LTE router which wasn't working - they insisted it was working until I got fed up and drove to Roodepoort to drop it off at their premises. They tested and it wasn't working.

They have since been refusing to cancel the service. I get sent invoices and my account in being debited and I don't even have service anymore. Support tickets just get closed without any assistance - 5 tickets to date just got closed without anyone ever reaching out.

I wish this company could go down the very same drain other similar companies like them went, the Kululas and the Edcons of this world. There is no company here but a circus full of *********** clowns.

I pray their day of demise comes very soon... Useless *******!

0
Replies (2)
Supersonic
Supersonic 's reply02 Apr 2024, 08:15
Official
Good day, Archiebaldt,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
AM
Archie M's update02 Apr 2024, 15:06
Reviewer Update
I know that's not true... 🙄

I'll come back in months to update the ticket, if I hear from you or anyone else at Supersonic by the 2nd of June 2024.