The most *********** provider. The absolute WORST and clueless.

We ordered our internet on the 2nd of March and almost 2 months later we still do not have internet. after about a month and a half of radio silence someone was finally sent to install the router last week Thursday.

However we still do not have a connection. We kept calling and kept getting told our issue would be resolved within 24 hours. It never was. yesterday we called again and after being placed on hold for an hour an a half, they GUARANTEED that we would have internet by this morning the latest (27 April).

However we still dont have internet. we called them and they said they would get back to us at 10. Its 12: 30 at the moment and nothing.

I am a student and I need the internet during the pandemic. I have missed countless classes and online tests and assignments because of the incompetency of Supersonic. I have had to resort to buying mobile data and hot-spotting off my phone which has costs me thousands of rands which is crippling for a student.

I highly do NOT recommend these guys. We are forced to use them because of a bull**** exclusivity deal. they will lie, make false promises, and pretend to do something when they wont do anything. Communication with them is appalling. It like everyone working there is an intern on their first day, nobody knows what is going on.