CL
Charmaine L

1 reviews | Active since Mar 2009

10 Mar 2021, 11:35

The most disgusting service EVER!!!!!

The most disgusting service EVER!!!!! I waited for two weeks to have my line, I phoned constantly as no one will help you on WhatsApp if you have a problem ...very quick when you apply for a line though. I now get a red light on the router and no one can help me, I keep getting told it was escalated and someone will call me, how nice for the managers they are working from home and still nothing!!!!!!!!!!!!!!!!!

0
Replies (2)
Supersonic
Supersonic 's reply12 Mar 2021, 09:28
Official
Good day Charmaine.

My sincere apology for the delays and frustration caused. I will be in contact with the relevant departments to get this matter resolved.

Kindest regards,
Joshua 
Supersonic
Supersonic 's reply12 Mar 2021, 09:31
Official
Good day, Charmaine. 

My sincere apology for the inconvenience caused. You may also contact us on our social media platforms Facebook, Instagram, or Twitter  @supersonicfibre.

kindest regards,
Joshua