cC
craig C
1 reviews | Active since Dec 2016
03 May 2023, 12:21
The absolute worst service EVER, definitely cancelling Supersonic as my service provider
I have been debited twice in one month for May 2023, and because I was in arrears by a month it was now two payments for two months each. The thing is I have tried contacting them through their WhatsApp, through their website through the contact us page where I captured and sent through my details twice, and I have tried to phone them now on 3 occasions - and still I am waiting and have had no reply whatsoever from them, and it is now 2 hours later. The service with this service provider is insanely shocking!!!
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Replies (2)
Supersonic 's replyOfficial
03 May 2023, 13:09Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply03 May 2023, 13:09
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's replyOfficial
03 May 2023, 13:09Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply03 May 2023, 13:09
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team