WF
Warren F

1 reviews | Active since Mar 2009

27 Oct 2020, 15:58

Thank you Mariska Swabey for excellent service!

Finally someone within the Supersonic organization that knows how to do their job and cares about getting a customer issue resolved. After her fellow colleague Vimbai Chakanetsa could not correct a billing issue in more than 2 weeks which resulted in the service being unfairly suspended, Mariska stepped in and resolved the issue within a morning. Service was reconnected, apology issued, debit order reinstated and account brought up to date. Supersonic needs another 100 Mariska's because she is the only person I have dealt with in the past few months that managed to execute what needed to be done correctly in within record time. Thank you Mariska! Keep up the excellent work! You are an asset to Supersonic!!

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Replies (1)
Supersonic
Supersonic 's reply27 Oct 2020, 18:43
Official
Hi Warren, 

Thank you so much for taking the time to give Mariska such a lovely review. I will ensure that she receives this and will pass it on to our management team as well. 

Regards, 
Sandra