RN
Robbie N
1 reviews | Active since Jul 2020
09 Jun 2021, 18:33
Terrible worst ISP
Terrible service. Firstly the area I live in…has LTE or LTE+…it makes no sense to me that I pay for internet and get download and upload speeds from 0,89+- that’s terrible. This occurs EVERY NIGHT!! without a doubt… This is the worst ISP. Can this issues be sorted out in our area on the East Rand…Springs Strubenvale.
The worst part of this as well is the phone calls…how is it possible to wait for an answer after 30minutes holding…after that…there’s radio silence after having to have spoken to someone for like a 1min.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
10 Jun 2021, 08:41Good day Robbie musa N, Thank you for reaching out to Supersonic. We apologize for the inconvenience and frustration caused. Please note that we have assigned one of our technical support team agents to give you a call as soon as possible to assist.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply10 Jun 2021, 08:41
Official
Good day Robbie musa N, Thank you for reaching out to Supersonic. We apologize for the inconvenience and frustration caused. Please note that we have assigned one of our technical support team agents to give you a call as soon as possible to assist.
Regards
SN
Regards
SN
Best regards,
RN
Robbie N's updateReviewer Update
10 Jun 2021, 17:57Well I’ve been holding on the line for the past 30 minutes as I’m currently writing this. I doubt there would a calling coming my way from you guys.
Consider this as a cancellation from my side. I’m done!!! Always the same problem every day…but there’s never a problem of payment towards you guys…as customer I’ve gotta make sure that the monthly payments are done….that’s ****ing unfair!!!! This is the ****est ips….
I would never recommend to anyone to jump for joy to being one of your customers!!!!
I’m still holding on the line it’s been 35min still no return to my call. I swear you guys want to get rid of all your customers.
Consider this as a cancellation from my side. I’m done!!! Always the same problem every day…but there’s never a problem of payment towards you guys…as customer I’ve gotta make sure that the monthly payments are done….that’s ****ing unfair!!!! This is the ****est ips….
I would never recommend to anyone to jump for joy to being one of your customers!!!!
I’m still holding on the line it’s been 35min still no return to my call. I swear you guys want to get rid of all your customers.
RN
Robbie N's update10 Jun 2021, 17:57
Reviewer Update
Well I’ve been holding on the line for the past 30 minutes as I’m currently writing this. I doubt there would a calling coming my way from you guys.
Consider this as a cancellation from my side. I’m done!!! Always the same problem every day…but there’s never a problem of payment towards you guys…as customer I’ve gotta make sure that the monthly payments are done….that’s ****ing unfair!!!! This is the ****est ips….
I would never recommend to anyone to jump for joy to being one of your customers!!!!
I’m still holding on the line it’s been 35min still no return to my call. I swear you guys want to get rid of all your customers.
Consider this as a cancellation from my side. I’m done!!! Always the same problem every day…but there’s never a problem of payment towards you guys…as customer I’ve gotta make sure that the monthly payments are done….that’s ****ing unfair!!!! This is the ****est ips….
I would never recommend to anyone to jump for joy to being one of your customers!!!!
I’m still holding on the line it’s been 35min still no return to my call. I swear you guys want to get rid of all your customers.
RN
Robbie N's updateReviewer Update
10 Jun 2021, 18:03I would like to cancel my subscription with you guys.
RN
Robbie N's update10 Jun 2021, 18:03
Reviewer Update
I would like to cancel my subscription with you guys.