YM
Yoliswa M

1 reviews | Active since Jun 2021

24 Jun 2021, 08:18

Terrible Vumatel Supersonic Service

A little over a month ago I logged a complaint to Vumatel Supersonic regarding their services. I pay for fibre which is supposed to cover a 10metre radius and allow fast internet connection which isn't the case here.

When I logged my complaint the consultant said they'll contact me with a reference number along with technicians to fix the issue. I'm still waiting because as a result I can't stream shows or work from the comfort of my dining room, I have to be in the room in which it was installed.

It is clear that Vumatel Supersonic has little or no regard for its customers.

0
Replies (1)
Supersonic
Supersonic 's reply24 Jun 2021, 13:08
Official
Good day,  Yoliswa M , Thank you for reaching out to Supersonic. We apologize for the frustration caused please note that I am looking into your account and I will provide feedback as soon as possible.
Regards
Joshua