DH
Deon H

1 reviews | Active since Nov 2019

26 Nov 2019, 15:05

Terrible technical support

I have been struggling for 3 days with slow/non-existing internet, and have not had any luck with their whatsapp line. The person who responded to my request was arrogant and the problem has still not been resolved.

0
Replies (4)
Supersonic
Supersonic 's reply27 Nov 2019, 07:54
Official
Hello Deon, 

Apologies for your frustrating experience. I will have an agent contact you shortly. 

Regards, 
Sandra 
DH
Deon H's update27 Nov 2019, 14:58
Reviewer Update
Still waiting for someone to contact me?!
DH
Deon H's update28 Nov 2019, 11:29
Reviewer Update
Day 3...still no response.
Supersonic
Supersonic 's reply29 Nov 2019, 08:13
Official
Hello Deon, 

Apologies - I will ensure that someone contacts you today. 

Regards, 
Sandra