DR
Dane R
1 reviews | Active since Jan 2018
16 Mar 2021, 13:52
Terrible Setvice from Supersonic
Absolutely horrible service from Supersonic.
Fiber has been down for almost a week now and after over 3 calls to follow up with them they can't say any more than "someone will be in contact with you". They can't say what the problem is, when we'll be contacted or when the problem will be resolved.
Twice they claimed to have logged a request with Vumatel for assistance on the matter, Vumatel have no record of such a case.
Would not recommend Supersonic to anyone... Pathetic
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
17 Mar 2021, 10:54Good morning Dane R.
My sincere apology for the delays and frustrations caused. I will be in contact with the relevant departments to assist further.
Regards,
Joshua
My sincere apology for the delays and frustrations caused. I will be in contact with the relevant departments to assist further.
Regards,
Joshua
Best regards,
Supersonic 's reply17 Mar 2021, 10:54
Official
Good morning Dane R.
My sincere apology for the delays and frustrations caused. I will be in contact with the relevant departments to assist further.
Regards,
Joshua
My sincere apology for the delays and frustrations caused. I will be in contact with the relevant departments to assist further.
Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
17 Mar 2021, 10:55Good morning Dane R.
Have you been contacted and has the connection been restored?
Regards,
joshua
Have you been contacted and has the connection been restored?
Regards,
joshua
Best regards,
Supersonic 's reply17 Mar 2021, 10:55
Official
Good morning Dane R.
Have you been contacted and has the connection been restored?
Regards,
joshua
Have you been contacted and has the connection been restored?
Regards,
joshua
Best regards,
