Terrible service, lack of response by Supersonic

The company is not contactable. I ordered fibre installation through MTN and Supersonic is the ISP for my area. I am not able to contact the company at all for more than 2 weeks to find out the status of my order. I have called the contact centre number and I hold for more than 10 minutes and I am never able to get through to anyone to speak to. I also tried the whatsapp number and the response I get is that an agent will get back to me and it never happens. I also emailed at ***, still no response.

I have never seen such horrible disappointing service or lack of service. And then the company is not contactable like its a company ran by ****mers. When I call mtn, they say I must call the ISP, supersonic but Supersonic does not respond to any of their channels that customers can use to contact. They will probably not respond even to this review. So disappointing. Avoid this company if you can.