TERRIBLE service from Supersonic. *******.

NO Customer service at all. Been double billed. When called to find out why, they advised that they missed a debit order in December 2020 which they now want to take off in July 2023. No communication whatsoever. When we try and speak to someone, we get told to speak to accounts. When we want to extend our plan, we were told to go back and reapply online (kindly note, only switched off last night).

NOT IMPRESSED. THE INTERNET WAS DOWN EVERYDAY!! HAD TO CONSTANTLY REBOOT THE ROUTER TO GET OUR INTERNET TO WORK. WE PAID FOR A SERVICE WE AS CUSTOMERS HAD TO FIX ALL THE TIME.