AO
Adam O
1 reviews | Active since Mar 2009
02 Oct 2023, 09:53
Terrible service
The support given by Supersonic is really very bad. Their whatsapp and telephone support lines are of no use at all. Supersonic LTE out for 5 days in Cape Town. Not a word from the people at Supersonic. Watch the come back to this complaint be: "We're so sorry that the service you received is not up to scratch but we really do try our best" ,what aload of codswallop ,you lot are hopeless. Porential buyers be aware.
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Replies (2)
Supersonic 's replyOfficial
02 Oct 2023, 10:11Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Supersonic 's reply02 Oct 2023, 10:11
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
AO
Adam O's updateReviewer Update
02 Oct 2023, 10:27Your repair people are not skilled that's for certain...5 days to fix an issue !
AO
Adam O's update02 Oct 2023, 10:27
Reviewer Update
Your repair people are not skilled that's for certain...5 days to fix an issue !