SP
Sarel P
1 reviews | Active since Mar 2012
15 Dec 2020, 16:35
Terrible service
I upgraded my 200gb lte to uncapped on Black Friday. Now my internet was disconnected because it was apparently not switched over to uncapped. Phoned 3 times in the last week.... Every time I am told they cannot assist but is escalating to the Project Office... Then nothing happens...
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
17 Dec 2020, 15:17Hello Sarel,
Apologies for the delay that you have experienced in getting assistance from us. We will be in touch as soon as possible to get this sorted out for you.
Regards,
Sandra
Apologies for the delay that you have experienced in getting assistance from us. We will be in touch as soon as possible to get this sorted out for you.
Regards,
Sandra
Supersonic 's reply17 Dec 2020, 15:17
Official
Hello Sarel,
Apologies for the delay that you have experienced in getting assistance from us. We will be in touch as soon as possible to get this sorted out for you.
Regards,
Sandra
Apologies for the delay that you have experienced in getting assistance from us. We will be in touch as soon as possible to get this sorted out for you.
Regards,
Sandra
SP
Sarel P's updateReviewer Update
18 Dec 2020, 12:03Sandra... It is still not sorted...
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Sarel P's update18 Dec 2020, 12:03
Reviewer Update
Sandra... It is still not sorted...
SP
Sarel P's updateReviewer Update
21 Dec 2020, 19:20Hi Sandra... Still the same problem... How can it be so difficult for supersonic to do their bit? If you offer uncapped then supply uncapped... I mean really?
SP
Sarel P's update21 Dec 2020, 19:20
Reviewer Update
Hi Sandra... Still the same problem... How can it be so difficult for supersonic to do their bit? If you offer uncapped then supply uncapped... I mean really?