MS
Merlene S

1 reviews | Active since Oct 2017

12 Aug 2020, 11:43

Terrible service cancel

Your service is so terrible! You never acknowledged my order and because of this I canceled on Wednesday 29th July 2020 already to go with a more responsive customer oriented network!! Ref number for cancellation 126349d6p5b8 I have called in, mailed you and dm you on fb about my cancelation request. I will not be held liable to a month's cancelation when you have not even installed a single thing

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Replies (1)
Supersonic
Supersonic 's reply12 Aug 2020, 14:10
Official
Hello Merlene, 

Apologies for the less than satisfactory experience that you had with us. Kindly note that I have escalated this to the manager of our cancellations and retentions department who who will assist in resolving this to your satisfaction. 

Regards
Sandra