KC
KERRY C
1 reviews | Active since Jul 2013
07 Oct 2020, 12:42
TERRIBLE SERVICE BY SUPERSONIC.
I am disappointed that I need to log a complaint on a public platform but it seems that people get a response through HelloPeter rather than from the call centre directly.
I have moved premises and I have been trying to cancel my contract since 1 September 2020. I have sent numerous emails and made telephonic enquiries. I was advised this morning that my services are still active.
I note from other users that they too are experiencing a problem with cancelling their contracts and debits keep running.
Does anyone have Collin Collet's contact details?
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Replies (1)
Supersonic 's replyOfficial
07 Oct 2020, 13:01Good day Kerry A,
I do apologize for the inconvenience caused, I will follow up with the cancellations department, I will call you back once I have all of the information on hand.
Regards,
Sandra
I do apologize for the inconvenience caused, I will follow up with the cancellations department, I will call you back once I have all of the information on hand.
Regards,
Sandra
Supersonic 's reply07 Oct 2020, 13:01
Official
Good day Kerry A,
I do apologize for the inconvenience caused, I will follow up with the cancellations department, I will call you back once I have all of the information on hand.
Regards,
Sandra
I do apologize for the inconvenience caused, I will follow up with the cancellations department, I will call you back once I have all of the information on hand.
Regards,
Sandra