Terrible Service and Constant Wi-Fi Issues – Stay Away!

If I could give them 0 stars I would. First off, you can't complain about their customer service as they have none. Secondly, we have been paying our account every month for NOTHING!!! Our Wi-Fi is down more than it is up and running. We have phoned multiple times, asking them to please help us..........and still NOTHING!!! When it comes to communication, you'd have more luck talking to a brick wall...... If you use the WhatsApp service, you get an automated response, saying they will phone you back, and then you get another one later the afternoon, saying sorry they couldn't get to your query. (this has happened more than once) Don't even try to email them because NO ONE EVER REPLIES. And only if you have unlimited airtime, do you attempt to phone them, because you hold on for a minimum of 28min (my experience 90% of the time) before your call is answered.

My advice, STAY AWAY!!!!