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Niel N

1 reviews | Active since Aug 2015

12 Nov 2020, 13:13

TERRIBLE SERVICE

4 Transactions made on my account, no data received. Hundreds of mails, messages on facebook. Many many many telephone calls, tried through their whatsapp portal that doesn't work. I also lodged a complaint on here, to which they responded and said they will call, never did. I responded to that response, twice, no bother to respond. Terrible service.

DO NOT USE SUPERSONIC!!!!!!!

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Replies (3)
Supersonic
Supersonic 's reply12 Nov 2020, 17:22
Official
Hi Niel, 

Apologies for the delay in getting this issue rectified. Please note that this has been escalated to the management team and we will be in touch shortly to assist. 

Regards, 
Sandra
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Niel N's update17 Nov 2020, 14:35
Reviewer Update
Hello Sandra, what's happening here? I see what's going on, Supersonic responds to these messages to give the illusion that you are assisting. And that is where it stops.

Where is my R1200 data? And again, have your 100 departments processed my cancellation?
NN
Niel N's update22 Nov 2020, 16:59
Reviewer Update
Supersonic?