CD
Cindy D
1 reviews | Active since Jun 2024
06 Jun 2024, 20:25
Terrible service
I have contacted Supersonic numerous times, each time being told the issues i am having will be sorted out. It has been 2 months, still not sorted.
Now my sister is trying to get Fibre installed and she is also not getting assistance.
I have always had good words regarding Supersonic, but it has been extremely frustrating trying to get assistance lately!
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Replies (1)
Supersonic 's replyOfficial
07 Jun 2024, 09:00Good day, Cindy,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist with your query, and feedback will be provided as soon as possible.
Furthermore, kindly reply privately with your sister's account information so the relevant team can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist with your query, and feedback will be provided as soon as possible.
Furthermore, kindly reply privately with your sister's account information so the relevant team can assist.
Kind regards,
AM
Supersonic 's reply07 Jun 2024, 09:00
Official
Good day, Cindy,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist with your query, and feedback will be provided as soon as possible.
Furthermore, kindly reply privately with your sister's account information so the relevant team can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist with your query, and feedback will be provided as soon as possible.
Furthermore, kindly reply privately with your sister's account information so the relevant team can assist.
Kind regards,
AM