SN
Samantha N

1 reviews | Active since Feb 2021

24 Feb 2021, 09:37

Terrible service

After much deliberation on the best service provider for home Wifi, i decided to go with Supersonic. I ordered and paid on the 2/02/2021. Order only received 22/02/2021. Today is 24/02/2021, services still not active, call center says i now RICA, but they dont know why services are still suspended? They will log a call and will take 72hours? Really, my next debit order will go off and i still have not used the services yet? so 1 month, of payment with no use of it and now another month? No advise if there will be a extra cover or anything. New customer totally put off . Supersonic Payment Confirmation CRM:*** Order S***.

Samantha Naidoo

0
Replies (1)
Supersonic
Supersonic 's reply25 Feb 2021, 13:14
Official
 Hello Samantha,

We are sorry to hear that you have not received satisfactory service from us. I shall be in contact with the relevant departments to get this resolved.

Regards,
The Supersonic Team