Terrible horrible service from Supersonic.

Terrible service from supersonic !! Worse experience from the very start until now. Now I'm done with supersonic and will take my business to another provider.

First they got my surname wrong. Still not updated. Then they got the address wrong for the delivery of the router, cost me more than R200 airtime to sort out that problem. Then i found out i have 2 account with them, i only registered for one. Still they haven't fixed that too. Then service went offline cost me another R50 airtime to have that sorted out.

Then i noticed that no debit order went off my account and it was set up like that from the start, i had to eft the monthly payment. Again had to use airtime to have that sorted.

Then again service went down and again i have to use my own airtime to call, waiting for 20 minutes before I'm finally speaking to a "superstar" just to be told my account is cancelled and he is transfering my call to tech, told him I don't have airtime to hold for another 20 minute and the very rude "superstar" END the call !!.

Supersonic how can you expect anyone to pay for such bad service, unprofessional and rude customer care agents and problems all the time costing loads of airtime to sort out everytime.

PLEASE think twice before wasting your time and money with supersonic !!.

Horrible terrible unprofessional service providers !!