KN
Kyle N

1 reviews | Active since Jun 2016

31 Jan 2022, 17:16

Terrible customer service

Terrible service I called twice. Latest 14:46 on 31 january. I also sent a mail 26 january. I requested to cancel service the moment i did the lady from accounts said shes transferring me to cancellations and dropped the call. Then the cancellation mail sent on 26 january Still no response. Reason for this *** review is because supersonic will come at end of feb and say they received no comms. Such a bull**** company when it comes to comms and customer service Pathetic.

0
Replies (3)
Supersonic
Supersonic 's reply31 Jan 2022, 17:42
Official
Good day Kyle. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback. 
Kind regards, 
DD
KN
Kyle N's update31 Jan 2022, 17:58
Reviewer Update
I have sent it to u
Supersonic
Supersonic 's reply31 Jan 2022, 18:11
Official
Thank you