LM
Luis M
1 reviews | Active since Jul 2012
19 Jun 2022, 14:07
Terrible Customer Service
Terrible customer service. Would not recommend Supersonic.
Sent numerous emails since January 2022 and to date nothing has been resolved
Helpful (0)
Replies (7)0
Replies (7)
Supersonic 's replyOfficial
19 Jun 2022, 14:22Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
Supersonic 's reply19 Jun 2022, 14:22
Official
Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
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Luis M's updateReviewer Update
19 Jun 2022, 14:34I’ve sent you numerous emails, what else must I send you?
Further, I’m still waiting for feedback from your customer service agent who responded to my last review on HelloPeter which was 3 days ago
Further, I’m still waiting for feedback from your customer service agent who responded to my last review on HelloPeter which was 3 days ago
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Luis M's update19 Jun 2022, 14:34
Reviewer Update
I’ve sent you numerous emails, what else must I send you?
Further, I’m still waiting for feedback from your customer service agent who responded to my last review on HelloPeter which was 3 days ago
Further, I’m still waiting for feedback from your customer service agent who responded to my last review on HelloPeter which was 3 days ago
Supersonic 's replyOfficial
19 Jun 2022, 15:04Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
Supersonic 's reply19 Jun 2022, 15:04
Official
Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
Supersonic 's replyOfficial
19 Jun 2022, 15:20Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
Supersonic 's reply19 Jun 2022, 15:20
Official
Good day Luis, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly send us a direct message your query via WhatsApp, Facebook / Twitter or feel free to reach out to our Call Centre on ***Many thanks, The Supersonic Team
Supersonic 's replyOfficial
19 Jun 2022, 15:46Good day.
Thank you for contacting Supersonic Fibre. Apologize the inconvenience caused.
Can you kindly send us your Supersonic account number or ID number, so that we can be able to access your account and assist you further with regards to your billing issue.
Regards,
Supersonic Fibre.
Supersonic 's reply19 Jun 2022, 15:46
Official
Good day.
Thank you for contacting Supersonic Fibre. Apologize the inconvenience caused.
Can you kindly send us your Supersonic account number or ID number, so that we can be able to access your account and assist you further with regards to your billing issue.
Regards,
Supersonic Fibre.
LM
Luis M's updateReviewer Update
19 Jun 2022, 16:07ACCOUNT NO.S***
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Luis M's update19 Jun 2022, 16:07
Reviewer Update
ACCOUNT NO.S***
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Luis M's updateReviewer Update
22 Jun 2022, 13:22I just received a message that you suspended my account this absolutely ridiculous. I 've written these reviews over a week ago and yet again nothing has been done about it
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Luis M's update22 Jun 2022, 13:22
Reviewer Update
I just received a message that you suspended my account this absolutely ridiculous. I 've written these reviews over a week ago and yet again nothing has been done about it