WK
Wasim K

1 reviews | Active since Mar 2018

06 Apr 2021, 15:22

Terrible Call Centre Agent

Called the Group Office to enquire about supersonic's products. The consultant, named Martia, was rude and abrupt. She kept on interrupting me when I was speaking to her. When asked to speak to her supervisor, she said that supervisor is in a meeting. When I asked for a reference number she said that she cannot give me a reference number. I am appalled at the service that I had received from her and will not be using the supersonic service.

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Replies (1)
Supersonic
Supersonic 's reply06 Apr 2021, 16:18
Official
 Good day, Wasim.

My sincere apology for the unsatisfactory service and inconvenience caused. May you kindly send me your query in a private message so I may assist.

Kindest Regards.
Joshua