NH
Neil H
1 reviews | Active since Aug 2009
27 Feb 2023, 10:24
TelSonic
I emailed a request for cancellation on the 7th of this month. The only response was an automated reply saying that "a Supersonic agent will be contacting you within the next 5 to 10 days to discuss your home connectivity needs." It's been 3 weeks now.
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Replies (2)
Supersonic 's replyOfficial
27 Feb 2023, 12:18Good day, thank you for reaching out to supersonic. We humbly apologize for the inconvenience caused. Kindly allow us a moment to investigate the matter.
Best regards,
Supersonic 's reply27 Feb 2023, 12:18
Official
Good day, thank you for reaching out to supersonic. We humbly apologize for the inconvenience caused. Kindly allow us a moment to investigate the matter.
Best regards,
Supersonic 's replyOfficial
27 Feb 2023, 12:23Thank you, Kindly note that I have sent a follow-up for our retentions team to contact you regarding your cancellation request.
Thank you.
Thank you.
Best regards,
Supersonic 's reply27 Feb 2023, 12:23
Official
Thank you, Kindly note that I have sent a follow-up for our retentions team to contact you regarding your cancellation request.
Thank you.
Thank you.
Best regards,