Telkom in yellow disguise - STAY AWAY from Supersonic!

On the 26/Nov, I emailed the *** as well as *** addresses advising cancellation from 04/Dec.

There was an autoreply advising to contact their call centre or whatsapp number.

I then whatsapped the WhatsApp number advising same.

I receive an auto response saying somebody will contact me. Nobody has contacted me.

I then call the number today and Thuli at Customer Service says she does not do cancellations and I will need to email somebody else.

What is the point of having all these email addresses and contact points for Customer “Service” if Supersonic cannot effect a simple cancellation?

Honestly, I feel like I’m dealing with Telkom all over again.

Best advice, stay away from Supersonic.