1 reviews | Active since Nov 2020
take payment with out how having the service.
Best way internet phoned me on the 12th of October to sell me a product for internet at my home, but the same day i have canceled the deal with them as we did not need it any more. after the cancelation they still send me my router with ram couriers, ram phoned me two days after telling me they are in front of my gate i told them I am not going to sign for this product as I have cancel the service. they phoned me the same day again their head office I have advise Ram to send the parcel back to the sender. on the 29 October I received a SMS from Supersonic stating that my bill is on its way. The same day I phoned their account department advising them that I have the service canceled and that should not be going any money off my account the operator advise me that it will not be done as he can see the service is canceled. On the 31 October I received on more SMS saying that they are to debt my account with R399 rand after I have confirm the service was canceled. the 1st of November the money went off my account. I have advise the about this. now they are telling me that is taking 24HRS to give feed back, but they are quickly to take the money from me.
i will never recommend them to any one ells.
Apologies for the inconvenience caused. We are looking into this as a matter of urgency and will be in touch as soon as possibe to resolve.
Regards,
Sandra
Apologies for the inconvenience caused. We are looking into this as a matter of urgency and will be in touch as soon as possibe to resolve.
Regards,
Sandra
