WS
Walter S
1 reviews | Active since May 2022
29 Nov 2023, 08:58
Suspended account after payment
My debit order goes off on the 1st of every month. Apparently the debit order did not go through. On the 21st of this month I received an email stating that from Supersonic. I paid it via my banking app on 22nd. On the 24 November they suspended my WiFi account. Now they would still want to deduct the whole amount for their fault. I am not satisfied with this service. Thank you Walter
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Supersonic 's replyOfficial
29 Nov 2023, 10:19Good day Walter,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into the query and we will revert back to you.
Kind Regards,
Supersonic Team.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into the query and we will revert back to you.
Kind Regards,
Supersonic Team.
Supersonic 's reply29 Nov 2023, 10:19
Official
Good day Walter,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into the query and we will revert back to you.
Kind Regards,
Supersonic Team.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into the query and we will revert back to you.
Kind Regards,
Supersonic Team.