sP
sonia P

1 reviews | Active since May 2017

14 Feb 2024, 08:43

Suppersonic Invoice 172260

Dear Supersonic This conversation started on 11 Jan 2022. Also, refer to tax invoice 172260. It is all about the unreturned rooter. I have asked Supersonic to collect the rooter at 272 Steenbras, Brenton-on-Sea. The collector showed up in Brooklyn, Pretoria. I returned the rooter via DHL on 6 June 2023. Now, I am harassed by VVM attorneys, calling twice a day, and sending sms. I understand that they only want the money and are not open to solving the issue.

May I please ask that you update your records? You have the rooter. Please cancel the invoice and instruct VVM attorneys to stop the harassment.

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Replies (2)
Supersonic
Supersonic 's reply14 Feb 2024, 08:52
Official
Good day, thank you for contacting Supersonic. We apologize for the inconvenience we will be in contact with you shortly.
Supersonic
Supersonic 's reply14 Feb 2024, 09:02
Official
Good day  Sonia Du Plessis 

We apologize again for the inconvenience caused. I have notified the relevant department to capture the router that was delivered. Your account will be updated correctly.

Kind regards 
Supersonic