Superuseless

I am sick to death of calling Supersonic and being passed from one department to another and getting NO SERVICE. Fibre was installed on 19/1, Supersonic sent a technician on 22/1 to connect it all up but it transpired that the fibre line hadn't been activated. The Technician, Bassie, told me he'd report it and that the fibre would be activated within 24 hours. I waited, and waited, and waited. On 26/1 I called and advised a case would be opened - CAS393139-P3Y5J2. I have phoned several times since, and AM STILL WAITING FOR THE FIBRE LINE TO BE ACTIVATED. This morning I asked for Shereen Govender, who I'd been advised was the Manager. First I was told she was working from home, then I was told her shift started at midday. I left an urgent request for her to call me. Needless to say, this request has also been ignored. Supersonic are SUPERUSELESS.