1 reviews | Active since Aug 2018
Supertoilet
Received my sim yesterday, gave a nice review on mybroadband but ... Spoke to soon
I will have to retract everything good I said yesterday about supersonic.
Today around 1-2pm my modem cut out. Kicked into 3g mode and shows mtn. Fohkoll internet
Consultant says I MUST GET A APPROVED MODEM.
I told the consultant that I already have a LTE modem which works perfectly fine on all LTE networks and has the correct bands. The reason why I went with sim only. *No other network has given me these issues*
Now, they are trying to lock me into a contract OR I must now go and fork out more money to go and fix something that isn't broken.
Either a superior calls me tomorrow or I am instantly cancelling.
I will not be bul**** into ****.
We apologise for your frustrating experience. Please be advised that your issue has been escalated, and a senior agent will be in contact to assist.
Regards,
The Supersonic Team
Best regards,
We apologise for your frustrating experience. Please be advised that your issue has been escalated, and a senior agent will be in contact to assist.
Regards,
The Supersonic Team
Best regards,
