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Ntsika N
1 reviews | Active since Nov 2022
25 Oct 2023, 12:48
Supersuck
A year later and after second complaint against this company once again. The customer service consultants DO NOT KNOW WHAT THEY DOING . It's enough we have to deal with their ****py network with subpar speeds but its so much more frustrating speaking to different agents who all tell you different things and do not know what they doing. I want to cancel my services personally I cannot take this **** anymore
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
25 Oct 2023, 12:54Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Supersonic 's reply25 Oct 2023, 12:54
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
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Ntsika N's updateReviewer Update
25 Oct 2023, 13:41I have received 3 calls. And when I pick up they drop. This is not dealt with with urgency!
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Ntsika N's update25 Oct 2023, 13:41
Reviewer Update
I have received 3 calls. And when I pick up they drop. This is not dealt with with urgency!
Supersonic 's replyOfficial
25 Oct 2023, 13:48Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. One of our managers will be in contact with you and will assist you.
Supersonic 's reply25 Oct 2023, 13:48
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. One of our managers will be in contact with you and will assist you.
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Ntsika N's updateReviewer Update
25 Oct 2023, 16:453 hours later no call
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Ntsika N's update25 Oct 2023, 16:45
Reviewer Update
3 hours later no call