MZ
Mene Z

1 reviews | Active since Feb 2020

06 Aug 2021, 19:18

SUPERSTARS MORE LIKE SUPERTERRIBLE

Since February ive called every month to sort out my "arrears" as there was an upgrade billed for that we didnt approve in 2020. Today they suspend my line... As soon as someone answers the call gets dropped conveniently.. I have had it with Supersonic's terrible service

0
Replies (5)
Supersonic
Supersonic 's reply06 Aug 2021, 19:55
Official
Good day Mene. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query and i will assist. 
Kind regards, Nonhlanhla
MZ
Mene Z's update07 Aug 2021, 08:28
Reviewer Update
Any updates
MZ
Mene Z's update07 Aug 2021, 11:55
Reviewer Update
Almost 4 hours and no response ?updates or even a phone call
MZ
Mene Z's update07 Aug 2021, 15:51
Reviewer Update
4 consultants called by myself and a manager still no feedback and still no call backs from any after we spoke to them o and wait no internet either... this is really pathetic
MZ
Mene Z's update07 Aug 2021, 18:22
Reviewer Update
Wesley and Shereen Rimmell thank you for your assistance... you are an absolute lifesavers.