WS
Wayne S

1 reviews | Active since Jun 2021

10 Jun 2021, 11:47

Supersoni's Customer Service is the worst

I've been trying to tell @Supersonic that they have been billing me for an account from a previous address for a year now with no success. This company does not care about customer service. They suspended my new account after I explained the situation so many times. When I tried calling them the prerecorded Karen simply said: "If you want your account reactivated please make a payment of R______. It is impossible to get any help from them.

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Replies (1)
Supersonic
Supersonic 's reply10 Jun 2021, 16:15
Official
Good day Wayne S.  
Thank you for reaching out to supersonic fibre. We are sincerely sorry for all you are going through. We will contact the relevant department so that this can be resolved for you as soon as possible.

Kind regards.
Thando.