1 reviews | Active since Mar 2017

07 Oct 2021, 13:37

SuperSonic/Super****

I have been trying to get SuperSonic to assist with replacing my router that was struck by lighting for over a week!! Every time I call, it take me 45min on hold before I get though to someone. The call get logged and I'm promised someone will be in contact with me, but they never do!!! *** you would think they would like to keep their customers.... under the current tough business climate.

0
Replies (2)
Supersonic
Supersonic 's reply07 Oct 2021, 13:48
Official
Good day Dean L

Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.

Kind regards
WN

Best regards,

Supersonic
Supersonic 's reply07 Oct 2021, 14:42
Official
Hi please be advised on your case timeline CAS-854193-Z2J0W0 an email was sent to your email address and a quotation has been sent. Apologies for the inconveniences and delays caused, one of our Superstars will be in contact shortly. 

Warm regards
WN

Best regards,