MB
Maryke B
1 reviews | Active since Dec 2015
22 Apr 2024, 08:54
SUPERSONICS TAKES MONEY AND DONT DELIVER SERVICE
How low can you go. Bought a sim package. They took the money, delivered a sim card with no instructions or call. The Sim card is not active, they don't answer their phones and my profile is still not updated, it shows my order is still in process even after I received a sim card. I'm losing money as I cannot work, but Supersonic took their money. I'm so sick and tired of these useless ******* business in South Africa
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Replies (2)
Supersonic 's replyOfficial
23 Apr 2024, 13:54Good day Maryke,
Thank you for reaching out to Supersonic. We apologize for the inconvenience.
Kindly note that we are looking into your query and you will assisted.
Kind Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience.
Kindly note that we are looking into your query and you will assisted.
Kind Regards,
Supersonic Team
Supersonic 's reply23 Apr 2024, 13:54
Official
Good day Maryke,
Thank you for reaching out to Supersonic. We apologize for the inconvenience.
Kindly note that we are looking into your query and you will assisted.
Kind Regards,
Supersonic Team
Thank you for reaching out to Supersonic. We apologize for the inconvenience.
Kindly note that we are looking into your query and you will assisted.
Kind Regards,
Supersonic Team
MB
Maryke B's updateReviewer Update
24 Apr 2024, 08:15This is now day three after calling for hours and logging tickets. Call is not answered. Tickets is not addressed; Sim is not connected. Supersonic is a ******* company. They take money but does not deliver a service. I have also contacted the CEO on LinkedIn but even the CEO ignores me. That is how bad this company is.
MB
Maryke B's update24 Apr 2024, 08:15
Reviewer Update
This is now day three after calling for hours and logging tickets. Call is not answered. Tickets is not addressed; Sim is not connected. Supersonic is a ******* company. They take money but does not deliver a service. I have also contacted the CEO on LinkedIn but even the CEO ignores me. That is how bad this company is.