SP
Stefan P
1 reviews | Active since Apr 2013
11 Jun 2020, 10:45
Supersonic's customer service is useless
I have tried tirelessly to get my FLTE working again without any success. Supersonic's whatsapp customer support is absolutely ridiculously pathetic, so I tried to go the call center route and was cut off after 40min waiting in line. We have online university exams to write within 36hrs, and cannot get the internet going after numerous frustrating attempts. After trying to get out of this subscription die to poor service since March, I have managed to get a termination date of end of June or July(received double communication). Can't wait to get rid of this incompetence.
Helpful (0)
Replies (1)0
Replies (1)Supersonic 's replyOfficial
11 Jun 2020, 11:56Hello Stefan,
Sorry to see that you have had such an unsatisfying experience with Supersonic. Kindly note that an agent will be in contact shortly to assist with your issue.
Regards,
Sandra
Sorry to see that you have had such an unsatisfying experience with Supersonic. Kindly note that an agent will be in contact shortly to assist with your issue.
Regards,
Sandra
Supersonic 's reply11 Jun 2020, 11:56
Official
Hello Stefan,
Sorry to see that you have had such an unsatisfying experience with Supersonic. Kindly note that an agent will be in contact shortly to assist with your issue.
Regards,
Sandra
Sorry to see that you have had such an unsatisfying experience with Supersonic. Kindly note that an agent will be in contact shortly to assist with your issue.
Regards,
Sandra
