1 reviews | Active since Jun 2017
SUPERSONIC, WORST SERVICE PROVIDER IN THE COUNTRY
I requested to upgrade my fibre line on the 27th of July and was told it would take up to 30 days. I then contacted them after 30 days and was told the consultant sent through the wrong upgrade request. I then contactes them every day and got the same answer every day that the previous consultant didnt upgrade the line correctly but that it was going to get sone right now. On the 31st of August I contacted them again and was told the same story again and that my line will be upgraded to 100mbps from the 4th of September. On the 3rd I called just to make sure everything was still happening and I was told yes your upgrade is scheduled and will be done by the 4th. Needless to say its the 5th today and ****ALL HAS STILL HAPPENED???? I DO NOT ****ING UNDERSTAND WHY YOU EMPLPY A BUNCH OF ****ING INCOMPITENT ****S!!!! MAYBE STEER AWAY FROM BEE AND EMPLOY PEOPLE WHO KNOW WHAT THE **** THEY ARE DOING BECAUSE THIS HAS REALLY STARTED ****ING ME THE **** OFF!!!! DONT USE SUPERSONIC, DONT EVEN LOOK AT THESE USELESS BUNCH OF ****ING *****S BECAUSE YOU BP LEVELS WILL JUST SHOOT SKY ****ING HIGH!!! NEVER IN MY ****ING LIFE HAVE I EVER HAD TO STRUGGLE TO GET SOME SORT OF SERVICE FROM THIS ****ING PIECE OF **** COMPANY!!! FOR GOD SAKES, I EVEN HAD TO ARRANGE FOR MY OWN RELOCATION FIBRE TO BE INSTALLED COZ THESE ****ERS WERE TO ****ING USELESS TO GET THE JOB DONE. TRY EMPLOYING NON BEE, COMPITENT PEOPLE, THEN YOUR **** ****ING SERVICE PROBLEM MIGHT GET SOLVED!!!!
Apologies for the terrible inconvenience & frustration caused. Kindly note that I have escalated this to the manger of the connectivity department and we will be in touch as soon as possible to advise.
Regards
Sandra
Apologies for the terrible inconvenience & frustration caused. Kindly note that I have escalated this to the manger of the connectivity department and we will be in touch as soon as possible to advise.
Regards
Sandra
