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Thokozile M
1 reviews | Active since Feb 2021
20 Feb 2021, 17:02
Supersonic - worst service provider
My services were suspended without me missing a payment. I cannot give a one month calendar notice as I have paid till the 28th February 2021, but was cut-off since the 18th February 2021. I am working from home. I cannot have an unreliable service provider. I have already missed work on Friday and Saturday as I do no have internet access. I need Supersonic to pay me back my pro-rated fee from the 18th till the 28 of February 2021
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
21 Feb 2021, 09:36Good day, Thokozile,
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
Supersonic 's reply21 Feb 2021, 09:36
Official
Good day, Thokozile,
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
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Thokozile M's updateReviewer Update
21 Feb 2021, 12:19My account SS078900
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Thokozile M's update21 Feb 2021, 12:19
Reviewer Update
My account SS078900
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Thokozile M's updateReviewer Update
21 Feb 2021, 15:48The only reason supersonic has responded is for them to look good. The problem remains. I am now required to do the same process I have gone through over a 100 times. Image is everything to them not their customers, be warned!
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Thokozile M's update21 Feb 2021, 15:48
Reviewer Update
The only reason supersonic has responded is for them to look good. The problem remains. I am now required to do the same process I have gone through over a 100 times. Image is everything to them not their customers, be warned!