NM
NomKhuleko M

1 reviews | Active since Jun 2020

21 Apr 2021, 16:52

Supersonic Worst Pathetic ISP

Not the way to go if you looking for fast fibre and good support. I was promised installation in 7-14 working days and it still has not happened 1 month later. I keep getting excuses, one was that there was another ISP so they couldn't install when I contacted Vuma they proved that was not the case... Note I resolved this with Vuma in a day that they couldn't resolve in a month. They simply do not care and their support team is not integrated everyone tells you something different. Theres no accountability. They are simply the worst. If you have a choice run and choose any other ISP it would be 10 x better. Waste of a month .. waste of my time... If you need frustration u can go there

0
Replies (1)
Supersonic
Supersonic 's reply22 Apr 2021, 15:29
Official
Good day Nomkhuleko M.

 Thank you for reaching out to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have received.  This is not the experience we wish for any of our clients. 

Kind regards.
Thando.