ML
Milissa-Jane Labuschagne

1 reviews | Active since Feb 2016

13 Apr 2023, 09:36

Supersonic worst lte provider ever be aware

I'm absolutely disguisted with supersonic there services are absolutely appalling I'm a new client and took a LTE bundle the price plan R249 now it's just me and my husband using it on our phones for Facebook and a game I have had to top up 2 times R150 each time that's R300 extra on the bundle of 250gigs they suppose to provide that should last a month on 2 phones no YouTube etc, ife logged 4 complaints already for them to call me as apparently I'm out of data again but I'm refusing to you up they are giving me missed calls my phone doesn't even start ringing it vibrates once nd 4 missed calls later and still no help do the employees not know how to make calls. I brought 6gigs on my in network and amazingly I still have data so u people are ******* I'm canceling with supersonic worst service ever I'd suggest them to nobody

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Replies (3)
Supersonic
Supersonic 's reply13 Apr 2023, 10:34
Official
Good day, thank you for contacting Supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note that we will look into the matter and provide you with feedback . Regards Supersonic Team.
ML
Milissa-Jane Labuschagne's update13 Apr 2023, 11:03
Reviewer Update
I'm available anytime right now is perfect hopefully the call is successful and you don't drop it as soon as I answer thats the case right now on the 4 previous calls from supersonic
Supersonic
Supersonic 's reply13 Apr 2023, 11:32
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team