Supersonic worst ISP of the year

I will never recommend supersonic to anyone because their customer service is non-existent. I took out a month to month contract and decided to relocate after 18 months. They failed to inform that I would be liable for a clawback fee because the fibre provider at my old address was not at the new address even though I was not cancelling with them and this is only because I asked when the installation at the new address was being completed .At first they described a simple process of moving the new line but failed to tell me they were actually opening a new contract for me. Now I am bound forcefully by a new 24 month clawback period and honestly after this experience who would want to stay as a loyal customer. Following the installation at the end of May, I was billed for two residences and an amount or R3559.25 which they described as the clawback fee and I had no money to cater for this debit order. It resulted in financial distress and more financial burden as I could not use my bank account and it racked up bank charged of R900+ all due to one unauthorized debit order from supersonic. They also failed to inform me that the line at the new residence is billed upfront so I had to pay another R1624.56 for April( which did fail as I also did not have the funds at the time) and May in advance which I had to pay because I use my internet to work from home that was debited successfuly in June. After much back and forth with supposed management at supersonic, I am told that the clawback of R3559.25 was all wrong!!!! Imagine all I have been through and only to tell me that this was all wrong. I am not even surprised anymore who I am dealing with and I am stuck of course because deceivingly I was forced into another contract! The connection has never really been my problem, their billing and customer service takes away all the good that this business has to offer and if you don't value your customers then you should have no business.