JR
Jacques R
1 reviews | Active since Jul 2011
26 Apr 2021, 09:55
Supersonic worst ISP
Still waiting for Supersonic to reply on there emails and to pay back my money. Why can somebody just reply back to me or pick up the phone and call me. Supersonic have no idea what customer service is. Afrihost and Cybersmart reply very quick on there emails.... Ref: CAS-532015-G8J5P1
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
26 Apr 2021, 12:05Good day Jacques R,
I do apologize for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
The Supersonic Team
I do apologize for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
The Supersonic Team
Supersonic 's reply26 Apr 2021, 12:05
Official
Good day Jacques R,
I do apologize for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
The Supersonic Team
I do apologize for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Regards,
The Supersonic Team
JR
Jacques R's updateReviewer Update
28 Apr 2021, 13:17Still waiting for somebody to contact me....
JR
Jacques R's update28 Apr 2021, 13:17
Reviewer Update
Still waiting for somebody to contact me....
JR
Jacques R's updateReviewer Update
30 Apr 2021, 09:17Hi Supersonic
I have only received R249 today? The amount deducted from my bank account was R319 - R249 = R70. So Supersonic still owes me R70?
I have only received R249 today? The amount deducted from my bank account was R319 - R249 = R70. So Supersonic still owes me R70?
JR
Jacques R's update30 Apr 2021, 09:17
Reviewer Update
Hi Supersonic
I have only received R249 today? The amount deducted from my bank account was R319 - R249 = R70. So Supersonic still owes me R70?
I have only received R249 today? The amount deducted from my bank account was R319 - R249 = R70. So Supersonic still owes me R70?
JR
Jacques R's updateReviewer Update
04 May 2021, 16:17Hi Supersonic
Yes but you deducted twice from my bank account R319....
Yes but you deducted twice from my bank account R319....
JR
Jacques R's update04 May 2021, 16:17
Reviewer Update
Hi Supersonic
Yes but you deducted twice from my bank account R319....
Yes but you deducted twice from my bank account R319....
JR
Jacques R's updateReviewer Update
18 May 2021, 15:32Tell accounts department to check there email, I have send bank statements
Hi Accounts You still owe me R70. On 30 April you have paid R249 into my bank account On 1 March you have deducted R319 from my bank account On 1 April deducted R319 from my bank account Kind Regards
Hi Accounts You still owe me R70. On 30 April you have paid R249 into my bank account On 1 March you have deducted R319 from my bank account On 1 April deducted R319 from my bank account Kind Regards
JR
Jacques R's update18 May 2021, 15:32
Reviewer Update
Tell accounts department to check there email, I have send bank statements
Hi Accounts You still owe me R70. On 30 April you have paid R249 into my bank account On 1 March you have deducted R319 from my bank account On 1 April deducted R319 from my bank account Kind Regards
Hi Accounts You still owe me R70. On 30 April you have paid R249 into my bank account On 1 March you have deducted R319 from my bank account On 1 April deducted R319 from my bank account Kind Regards
JR
Jacques R's updateReviewer Update
07 Jun 2021, 10:40Still waiting for SuperSonic accounts department to respond?
JR
Jacques R's update07 Jun 2021, 10:40
Reviewer Update
Still waiting for SuperSonic accounts department to respond?