wL
werner L

1 reviews | Active since Sept 2013

23 Mar 2021, 21:08

Supersonic WORST ISP

I have cancelled my service on multiple occasions and yet again Supersonic has debited my account! The worst service provider I have ever signed up with. You state that your calls are being recorded so go and listen for yourself. Ref# CAS-469990-B3J1D4 . I have called and emailed on numerous occasions stating that I am canceling my service. Up until now, I have not received any correspondence (2 Months later) and Supersonic is still *****ing my money! I urge anyone that's looking for a quality ISP to not consider Supersonic. They will fail you.

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Replies (3)
Supersonic
Supersonic 's reply24 Mar 2021, 09:15
Official
Good day, Werner.

My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to assist further.

Kindest Regards,
Joshua
wL
werner L's update25 Mar 2021, 22:36
Reviewer Update
I already sent the email on multiple occasions and contacted your staff to verify this and received verification. Go listen to the call Ref. I provided as proof. I will not pay you another cent.
wL
werner L's update25 Mar 2021, 22:38
Reviewer Update
Don't play games with me Joshua, I already emailed it on multiple occasions. Go listen to the call Ref. I provided!