Supersonic WORST internet service provider EVER!!

Item: Supersonic
Rating: 1
Author: Yolanda P

Moved into a new home and Supersonic couldn’t install successfully due to an installation failure on Vumatel side and ir their side.. who knows no one comes back to me.. to date can’t give me an answer what is going on and when it will be sorted out! Absolutely useless trying to get hold of anyone other than their stupid Bot on WA and empty promises that Antonio will phone back... he is clearly as useless as his employees!! If i could give them a minus rating i would!! Never ever use Supersonic!!!!

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

25 May 2021, 15:55

Good afternoon Yolanda,

We sincerely apologise for the delay. We have escalated the issue to the projects department to assist.

Kind regards

Patience

Supersonic 's reply25 May 2021, 15:55

Official

Good afternoon Yolanda,

We sincerely apologise for the delay. We have escalated the issue to the projects department to assist.

Kind regards

Patience

Yolanda P's updateReviewer Update

25 May 2021, 15:58

Hi Patience

No disrespect but that is exactly what you have been telling me every day with no luck.
I have sent a cancellation request i no longer want to make use of your services.
Kindly send me confirmation of cancellation
Yolanda

Yolanda P's update25 May 2021, 15:58

Reviewer Update