Supersonic worse client support service - super**** to be honest

this company has no client frontline support. They have a whatsapp chat bot that ask questions., Then after hours sometimes a person comes online asking the exact same questions. Then they are *********** to assist. useless to be honest. they close calls even if they were not resolved and you dont hear from them again. My Internet has issues for the 5th day now. everyday I need to ask for assistance and no one helps. yesterday a guy from 2nd line support called me eventually after 4 days. he was of great help. But, today my internet is giving the same issues. again i have ot go via the whatsapp chat service for help, you cant mail of call them. Again - non existent service. a person comes online and ask the same questions again that the chat bot already asked. you answer and the person never responds again. this is the worst client service i have ever experienced from an ISP. I will change my ISP end of this month.