EE
Eraine E

1 reviews | Active since Nov 2021

04 Nov 2021, 13:49

Supersonic Wi-Fi Cancellation

I cancelled my wi-fi on the 26 August 2021 paid a fee to have their router returned to them by their arrangement. Router returned 3 September 2021. I am having debit orders going of every month for payment from my bank for for wi-fi that I do not have. Also getting threatening e-mails for month payment

0
Replies (4)
Supersonic
Supersonic 's reply04 Nov 2021, 14:46
Official
Good day Eraine Engelbrecht. Thank you for reaching out to supersonic fibre.

We will investigate further and revert.

We will be in contact with you for further advise.

Kind regards.
ATM.
EE
Eraine E's update04 Nov 2021, 16:01
Reviewer Update
A bit to late I want a letter of apology from CEO for untrained staff
EE
Eraine E's update04 Nov 2021, 16:16
Reviewer Update
It is for wi-fi not fibre
Supersonic
Supersonic 's reply04 Nov 2021, 16:50
Official
Well Noted.

Kind regards.
ATM.