JP
JJ P
1 reviews | Active since Nov 2020
21 Feb 2021, 14:41
Supersonic wake up
Network connection up but zero speed. What does that help. 2 days now and can’t do anything.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
21 Feb 2021, 14:59Good day, JJ P,
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
Best regards,
Supersonic 's reply21 Feb 2021, 14:59
Official
Good day, JJ P,
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the unsatisfactory services received. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
21 Feb 2021, 15:05 Good day JJ P,
Can you please provide me with pictures of the ONT and the WIFI router so I may see the lights and the serial numbers. Could you kindly run a speedtest at www.speedtest.co.za and forward us a screenshot of the results so we can investigate further. Please send it to ***
Kind Regards,
Joshua
Can you please provide me with pictures of the ONT and the WIFI router so I may see the lights and the serial numbers. Could you kindly run a speedtest at www.speedtest.co.za and forward us a screenshot of the results so we can investigate further. Please send it to ***
Kind Regards,
Joshua
Best regards,
Supersonic 's reply21 Feb 2021, 15:05
Official
Good day JJ P,
Can you please provide me with pictures of the ONT and the WIFI router so I may see the lights and the serial numbers. Could you kindly run a speedtest at www.speedtest.co.za and forward us a screenshot of the results so we can investigate further. Please send it to ***
Kind Regards,
Joshua
Can you please provide me with pictures of the ONT and the WIFI router so I may see the lights and the serial numbers. Could you kindly run a speedtest at www.speedtest.co.za and forward us a screenshot of the results so we can investigate further. Please send it to ***
Kind Regards,
Joshua
Best regards,
JP
JJ P's updateReviewer Update
21 Feb 2021, 20:41Hi Joshua,
Thanks I just sent you an email.
Thanks I just sent you an email.
JP
JJ P's update21 Feb 2021, 20:41
Reviewer Update
Hi Joshua,
Thanks I just sent you an email.
Thanks I just sent you an email.