1 reviews | Active since Apr 2021
Supersonic / Vumatel
I relocated over a month ago which I informed Supersonic off a month before moving. To date after NUMEROUS attempts my WIFI is still not working, they have installed the router but no connectivity. Every time I call in promises are made and I NEVER get any feedback but they have the audacity to still invoice me. I have never experienced such bad service in my life and would not recommend them to ANYONE. The blame is being put on VUMATEL as they apparently haven't activated my line. How can it take over a month to get this sorted with NO FEEDBACK or UPDATES from Supersonic. If anyone knows a supervisor or manager there, please provide me with their contact details. My e-mail address is ***.
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
SN
Best regards,
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
SN
Best regards,
Regards
SN
Best regards,
Regards
SN
Best regards,
Thank you. I want feedback today still as to what the issue is why Supersonic has not made any attempt to fix it for over a month. Your service and not getting feedback will force me to find another service provide and cancel my agreement which I will not pay a cent for. I will await your URGENT feedback.
Thank you. I want feedback today still as to what the issue is why Supersonic has not made any attempt to fix it for over a month. Your service and not getting feedback will force me to find another service provide and cancel my agreement which I will not pay a cent for. I will await your URGENT feedback.