Supersonic - very poor service
I have been with Supersonic less than a month on their LTE package and have had endless issues from the word go...connectivity, slow speed, billing, cancellations, you name it. I'm not sure if the helpdesk knows what they are doing, as it takes them hours to respond and even days to sort out simple queries. I have cancelled my service with them two weeks into the new subscription month and service is very poor and I would not recommend this company to anyone.
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Replies (1)Supersonic 's replyOfficial
27 Mar 2020, 14:17Good day Deidre,
I do apologise that you received such poor service from us. Please note that we are working on improving our levels of service across all systems and aspects of the business.
Regards,
Sandra
I do apologise that you received such poor service from us. Please note that we are working on improving our levels of service across all systems and aspects of the business.
Regards,
Sandra
Supersonic 's reply27 Mar 2020, 14:17
Official
Good day Deidre,
I do apologise that you received such poor service from us. Please note that we are working on improving our levels of service across all systems and aspects of the business.
Regards,
Sandra
I do apologise that you received such poor service from us. Please note that we are working on improving our levels of service across all systems and aspects of the business.
Regards,
Sandra
