Supersonic uncoordinated service

My moment to complain: In mid December 2018, Supersonic was contacted for Fibre installation to my house. My address was confirmed to be on the grid for vumatel Fibre. I was told vumatel is in a freeze but installation should happen in Jan 2019. In Jan 2019 I contacted supersonic again and was told the freeze is over and installation will happen within 7 - 14 days. End Jan I contacted them again and I was given excuses and promises that installation will follow shortly AND that somebody will contact me within 24hours. Well 24hours turned into 5days when I contacted supersonic and it was more excuses upon excuses, followed by HUGE promises... Which needless to say did not happen. Due to my Fibre being dependant on vumatel, I kept phoning, sending emails and at long last I was told on Friday (22nd) that vumatel will be coming out "guaranteed" on Monday at 8h30. I had Cross (son) change his plans to accommodate this installation appointment. Monday comes, Cross is waiting at home... And nothing. at 9h30 I call vumatel and I'm given excuses again about a co-ordinator not scheduling correctly and technicians being on route and should be there at 14h00. I reschedule the installation to today at 8h30, again getting Cross to be avail. 8h30 arrives, nothing. I phn at 8h45 - technicians are on their way... How long? Not sure but they are on their way, somebody will call me. 10h00 I call again, same story - someone will phn me but the technicians are on their way (must be a tech team from cape Town or their car is very slow). 12h00 I call again, nothing new - techs are still on their way and somebody WILL call me. 13h45 I call again, I manage to speak to a supervisor, she wants to reschedule AGAIN for tomorrow because of more blah blah blah excuses. She will get her manager to call me... I'm very doubtful. The time I've wasted since December to try and get 2 companies to do a simple Fibre installation and activation is my own stupidity and that I allowed myself to continue to believe these FANTASTIC promises. So we wait to see/hear if vumatel and supersonic will have the decency to actually give some customer care.